INDUSTRY IMPACT



BUSINESS BENEFITS


Customer Experiences


  • Extending your customer engagement beyond the sale
  • Getting real-time data on customer purchasing behavior, usage
  • Obtaining real-time data on your product/service performance

  • Resolving your customers’ problems proactively
  • Reducing wait times for your customers
  • Improving positive interactions with customers
  • Lowering your customer support costs


  • Improving features based on feedback
  • Refining usability of your offerings
  • Adjusting your future offerings based on usage
  • Innovating new, customized offerings

  • Understanding your customer preferences
  • Creating targeted marketing campaigns
  • Improving your marketing ROI


Operational Processes

  • Identifying and eliminating bottlenecks in your business
  • Minimizing work-in-progress by frequently deploying processes
  • Creating event-based automated processes


  • Deploying them for innovation and creativity
  • Enhancing productivity and span of your workers
  • Virtualizing the work from the location

  • Analyzing detailed trend and comparative information
  • Deciding on the basis of real data
  • Breaking silos with cross-functional collaboration


  • Enabling deeper, effective data-based internal audits
  • Assessing risks thoroughly by breaking up info siloes
  • Collecting compliance data automatically based on rules
  • Addressing compliance risks by usage/data tracking


Business Models

  • Extending your global footprint with integrated information
  • Gaining worldwide synergies while being locally responsive

  • Leveraging data shared by your partners and customers
  • Launching new business relationships


  • Offering digital/service wrappers for traditional products
  • Launching digital products complementing traditional products
  • Building smarter products and services

  • Enabling new revenue streams and pricing based on performance and usage
  • Delivering product as a service



DX PRODUCT ENGINEERING

digital transformation, product engineering services, mobility, web applications, enterprise integration, machine learning, big data analytics, Web UX, digital payments, digital interfaces, cloudification, social media integration



CELSTREAM ADVANTAGE


  • Boutique firm focused on product engineering
  • Strong, 20-year track record
  • Several hundred product releases
  • Innovation legacy

  • Different continents – Asia, Europe, North America
  • Multiple industries – Consumer, Home, Media, Entertainment, Imaging, Print, Packaging, Instrumentation
  • Startups to small & medium businesses (SMBs)
  • Large enterprises to Fortune 500 firms
  • Multi-year engagements


  • Front-end - Mobile engagement, Web user experience, social media integration, modern device interfaces, digital payments
  • Back-end - Embedded systems, Web applications, cloudification, enterprise integration, big data analytics, machine learning, security
  • Partnerships with leading technology providers

  • Cradle to Grave Experience
  • Full lifecycle capability
  • Product ideation, concept validation to final release, sustenance
  • Hardware and software engineering
  • Data privacy (PIID protection) assessment and compliance
  • System integration and professional services


  • Development of new digital products
  • DX of existing products
  • Sustenance of legacy products
  • Product QA/Testing
  • DevOps and customer support

  • Hands on, technology-oriented project managers
  • Certified multi-skilled and full stack developers
  • Low team management spans
  • Multilingual communication for non-English language customers


  • Specialized in 100% offshore delivery
  • Projects executed without onsite presence
  • No visa hassles for project teams
  • Communication using next-generation collaboration tools
  • Cost-effective project execution

  • Project-based engagement to long-term teams
  • Outcome-based, effort-based, hybrid pricing
  • Fixed price, time & material, revenue share
  • Deal sizes – a few thousand to multi-million dollars
  • Mature contract documents


  • Few customers per project manager
  • Fast and flexible approach and decision making
  • Rapid escalation resolution through flat organization

  • Experienced Board of Directors and Senior Leadership Team
  • Expertise in 100% offshore product engineering operations
  • Consistent, values-based engagement


  • Metrics driven, continuously evolving, Agile Scrum and Kanban, ISO 9001 compliant, Quality Management System (QMS)
  • Automated processes for build, review, integration, deployment and testing
  • State of the art and integrated tool chain for project management, design and development

  • Unblemished IPR protection record
  • ISO 27001:2013 certified information security processes
  • Strong building security


  • Modern R&D facility in Electronic City, Bengaluru, India's Silicon Valley
  • Secure ISO27001:2013 certified infrastructure and operations


EXPLORE OUR DX CAPABILITIES AND CONTACT US TO UNDERSTAND HOW WE CAN IMPLEMENT YOUR DX STRATEGY FOR YOUR PRODUCTS & SERVICES!